At Ruff & River, we value genuine connection. Whether you have a question, a thoughtful suggestion, or wish to share how your bottle has become part of your daily ritual, our team is here to assist with care and attention.

As a family-owned brand, we understand the rhythm of busy lives. Our approach is simple: prompt communication, personalised support, and a commitment to ensuring your experience feels seamless from start to finish.

Email
hello@ruffandriver.com.au

Order and Shipping Enquiries
If your enquiry relates to an order, please include your order number so we can assist promptly and accurately.

Social Channels
Facebook · TikTok · YouTube · Instagram
@ruffandriver

Our team responds within 1–2 business days. We take pride in providing thoughtful, attentive service with every message we receive.

Ruff & River
Here to support your journey, one perfectly crafted bottle at a time.